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FAQs

Want to find out what type of water is available? If we charge delivery fees? Does water actually expire? The answers to these questions and more can be found below.

Questions

What kind of water?

Spring water from our bottling plant located in Pall Mall, TN.

What sizes are available?

12oz, 16.9oz, 20oz, 1 liter and gallon sizes are available.

What is the minimum quantity I have to purchase?

We have a minimum label run of 1,000 labels, and a minimum case order of 12 cases. Standard case size contains 24 bottles.

Are there delivery fees?

We do not charge delivery fees unless shipment is outside of Nashville and the surrounding areas.

Do I get quantity discounts?

We offer discounts for pallet quantities and larger orders. Ask us how we can help you save.

Can I use my own logo/artwork?

Yes. We prefer vector or EPS format, but we can work with multiple file types. We can also help design a label for you if needed.

Is the cost of the labels included in the price of water?

No. There is a separate charge for the label printing process. You purchase the desired number of labels initially, and they are kept at our bottling plant to be run as needed based on your orders. This allows us to provide the freshest Tennessee spring water possible when you place your order.

How do you separate the label charge from the cases of water?

The cost for the label run and water cases ordered will be billed separately on your first invoice. Once the labels are paid for, any future orders will only be charged for the amount of cases requested.

Does water expire?

Our water is stamped with a Best Used By date. This is generally two years from the time it was bottled. It is always best to keep spring water away from heat sources and direct sunlight.

How long does the custom label process take?

All orders can be labeled, bottled and delivered within a three-week timeframe from the label approval. If you have a more urgent need, let us know and we can work with you to meet your deadlines as needed.